Nene Park Trust - Visitor centre volunteer

Organisation name

Nene Park Trust

Title of role

Visitor centre volunteer

Main objective

To ensure that all visitors enjoy a great visit to the Park

Tasks and activities:

You may be involved with only some of the duties listed below based on your experience, skills and wishes. This will be discussed and agreed with Trust staff as part of the application and induction process.

  • Provide information and assistance to Park visitors
  • Promote and take bookings for events and activities
  • Operate the till and process card transactions
  • Issue mobility scooters to visitors
  • Replenish stock and information
  • Carry out visitor surveys
  • Carry out light cleaning duties to ensure that the Visitor Centre is clean and tidy
  • Record wildlife sightings
  • Liaise with the Community Ranger

Reporting to:

Clare Rayment

Location: Nene Park Trust, Ham Farm House, Ham Lane, Peterborough, PE2 5UU

Work hours: We would welcome applications from everyone fulfilling the criteria and able to give on average 2-4 hours per week. Particularly during peak times e.g. weekends, school holidays and during the spring/summer season.

Skills/attributes/experience desired

  • Excellent communication skills and enjoy engaging with people of all ages and backgrounds
  • Willingness to learn about the Park and visitor offer
  • Willingness to undergo DBS check
  • Willingness to undergo other training e.g. disability awareness
  • Willingness to work in all weathers
  • Willingness to be First Aid trained
  • Ability to work as part of a team and unaccompanied
  • Reliability
  • Lots of enthusiasm and a can-do attitude

Training provided?

We will provide

  • Safety information and equipment as required
  • A full induction and training
  • Support and mentoring from Park staff
  • Opportunities to gain new skills and experience
  • Uniform